(4.3 / 5)1765+ Ratings

Tfaw Reviews

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Overall Rating

4.3
10 Reviews
  • 544%
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About Tfaw

Tfaw is a comic book retailer that has been in operation since 1980 when Mike Richardson opened the first store in Bend, Oregon. Starting with just 400 square feet, Tfaw has grown to become the third-largest comic book retailer in the United States, with several stores across Oregon and California, as well as an online platform. The company prides themself on offering an extensive selection of comic books, graphic novels, toys, statues, and other pop culture-related merchandise from various publishers, including Dark Horse Comics, Marvel, DC Comics, and independent publishers.

Tfaw values customer feedback and strives to ensure a satisfying shopping experience for all customers by offering excellent customer service and a willingness to accommodate their needs. Whether you are looking for some comic books with inspired topics, Tfaw is where you should head to.

Tfaw Coupon & Discount Codes

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Tfaw Customer Reviews (10)

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Krisztina Urbán
Krisztina Urbán
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Feb 15, 2023
Lee Wooton
Lee Wooton
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Feb 14, 2023
Jan Hofmann
Jan Hofmann
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Feb 14, 2023
Tilde Steffensen
Tilde Steffensen
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Feb 13, 2023
Anja Durr
Anja Durr
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Feb 11, 2023
Sidney de Brisay
Sidney de Brisay
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Feb 11, 2023
Jason Case
Jason Case
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Feb 11, 2023
Jessica Sprent
Jessica Sprent
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Feb 10, 2023
Priscilla Giltner
Priscilla Giltner
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Feb 9, 2023
Markus Friedmann
Markus Friedmann
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Feb 9, 2023

Tfaw Customer’s Q&A

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Tfaw Features and Benefits

Key features and benefits of tfaw.com include:

  • Wide Selection: The site offers a wide variety of comics, graphic novels, manga, and more from various publishers and genres.
  • Previews and Deals: Users can view products lined up for the current and following week, as well as items from the previous week. Daily deals are also available for discounted items.
  • Bagged and Boarded: For an additional $0.25, each individual comic book purchased can be provided with extra protection.
  • International Shipping: The site can ship comic book purchases worldwide.
  • Sales: Certain items are offered at up to 40% off per issue.
  • Account Features: The site has recently been updated to enhance user accounts and improve the overall site experience. The new site is designed to load faster, look better, and make it easier for users to find what they're looking for. Users' current accounts, including pre-orders, subscriptions, Wish Lists, and WatchDogs, are automatically transferred to the new site. However, secure information such as passwords and payment information, along with historical information on past payments and shipments, are not transferred. Users will need to reset their password and re-enter their payment information on the new site. After updating their account information on the new site, users will receive a $5 account credit that can be used on any in-stock purchases.
  • Digital Comics: In response to high demand, the site has partnered with Dark Horse Comics to offer digital comics. These digital comics are available for download on the same day they are printed, eliminating the need for users to wait for a printed copy to be mailed or to make a trip to the store. Users will need a tfaw.com account and a Dark Horse Comics Account to purchase, download, and read digital comics. There are no subscriptions for digital comics, so each issue must be purchased individually. Pricing for digital comics varies per title.

Please note that these features and benefits are subject to change and may vary based on individual experiences. It's always a good idea to visit the site directly for the most accurate and up-to-date information.

What are the shipping costs on Tfaw.com?

Shipping costs on Tfaw.com are dynamically calculated based on the contents of the shopping cart and the destination. For orders within the United States, options include UPS Express, UPS Ground, FedEx, USPS, and DHL. Orders over $75 of in-stock comics/graphic novels qualify for free domestic shipping. International shipping is available via DHL World Mail and UPS Worldwide Express. A handling fee is included in the shipping charges to cover processing and packaging. Orders over $200 require shipping via UPS/Fedex for tracking and insurance, except for P.O. Box or FPO addresses, which are sent via USPS. Shipping rates can be estimated by adding items to the cart and entering the destination.

About Tfaw.com Payment Method?

At Tfaw.com, customers have the flexibility to place orders without a credit card. Accepted payment methods include debit cards, reloadable gift cards, and credit cards issued by Visa, MasterCard, American Express, Discover Card, or JCB. It is important to note that personal checks, money orders, and PayPal are not accepted due to compatibility issues with the current system.

Tfaw FAQs

FAQ

How To Open A Tfaw Account?

To open an account on tfaw.com, follow these steps:

  1. Visit the website tfaw.com.
  2. Place an order. Once ready to checkout with the merchandise, an account can be created during the checkout process.
  3. Alternatively, an account can be created using the ACCOUNT SIGN-UP page on the website.

Please note, customers who have Limited Accounts can only make in-stock purchases--they cannot purchase backorder or pre-order stock. After successfully completing three separate in-stock purchases, the account will be eligible for review to be returned to Full Account status. Contact customer service once the third shipment has been successfully shipped from the warehouse to begin the review process. Further declines or violations of TFAW account policies on accounts that have previously been converted to a limited status will result in the account being eligible for reinstatement in the future. If there are any questions about the status of the account, please contact service@tfaw.com. If you are having trouble logging into your account you can request to have your password reset. Simply enter your E-Mail address to have a password reset E-Mail generated. Once you receive the E-Mail you just need to follow the link provided, and you will be prompted to set up a new password.

FAQ

How can I stay updated on Tfaw's products?

You can subscribe to Tfaw's weekly newsletter or sign up for product announcements.
FAQ

Who do I contact if I have questions about Tfaw?

You can email Tfaw at help@tfaw.com for any questions.
FAQ

How long does it take for Tfaw to process orders?

The process may take 1-3 business days. Expedited shipping methods are subject to only 1 business day of processing time.
FAQ

Does Tfaw offer free shipping?

Yes, Tfaw offers free domestic shipping for any in-stock orders of comics/graphic novels over $75!
FAQ

Can I return items to Tfaw if I don't like the content?

No, Tfaw does not accept any liability for the content of the items they sell, so they cannot accept returns on comics, graphic novels, or books simply because the storyline or art wasn't to your liking. However, they do consider returns within 30 days after receipt of your order as long as the item is still in a new/undamaged condition.
FAQ

Tfaw.com Return Policy?

At Tfaw.com, the return policy guarantees quality products and service, with customer satisfaction as a priority. If an item is damaged in transit, has a manufacturer defect, or is the wrong item, customers can contact customer service for replacement details within 48 hours of receipt. Returns are considered within 30 days after receipt as long as the item is in new and undamaged condition. However, returns on apparel are not accepted. A 10% restocking fee applies for any returned merchandise unless it was damaged in transit, has a manufacturer defect, or is an incorrect item. This fee also applies to the cancellation of pre-order shipments that are canceled after processing begins and prior to being shipped. Refunds are processed back to the payment method used for the transaction within 1-3 business days after arrival back in the warehouse. If a refund to the original payment method is not possible, it will be processed as store credit.

The shipping policy includes various options like UPS Express, UPS Ground, FedEx, United States Postal Service, and DHL for domestic shipping within the United States. For international orders, DHL World Mail and UPS Worldwide Express are used. Order processing takes 1-3 business days, and expedited shipping methods are available. Orders over $200 must be sent via UPS for tracking and insurance reasons, except for P.O. Box or FPO addresses. Free domestic shipping is offered for in-stock orders of comics/graphic novels over $75. Shipping charges include a small handling fee, and international orders may be subject to import duties/taxes.

FAQ

What are some popular products on Tfaw.com?

Some popular products on Tfaw.com include comics, toys, and collectibles. Notable items are Wolverine Blood Hunt #1, Star Wars Ahsoka #1, and Gatchaman #1. Exclusive variants like Critical Role: Vox Machina Origins IV #1 with artist David Mack's cover are also sought after. In the manga section, titles like Komi Can't Communicate, Berserk Deluxe Volume 1, and Demon Slayer: Kimetsu No Yaiba are in demand. For toy pre-orders, items such as Kingdom Hearts III Play Arts Kai Sora Ver2 Action Figure and Mini Epics Stranger Things S1 Dustin Henderson Vinyl Figure are popular. Additionally, Harry Potter Hello Good Smile Hermione Granger Mini Figure and various Stranger Things Q-Posket Figures are available for fans. The site offers a discount on pre-orders and features a range of new in-stock items weekly.

FAQ

What are the top-selling comics on Tfaw.com?

The top-selling comics on Tfaw.com feature a variety of genres and publishers. Popular titles include Moon Knight #25, Moon Knight City of the Dead #1, and Crashdown #1. Fans of classic characters can find Red Sonja 2023 #9 and Conan Barbarian #9. For those interested in adaptations, there's Avatar: Frontiers of Pandora--So'lek's Journey #2 and Star Wars Jango Fett #1. The list also includes unique finds like American Psycho #4 and Batman the Brave and the Bold #11. Collectors might be interested in limited editions like Ultimate Spider-Man #3 with a retailer incentive variant cover. Other notable mentions are Dawnrunner #2, Thundercats #2, and Harley Quinn #39 with a special April Fools variant cover. Graphic novel enthusiasts have bestsellers such as Maus A Survivor's Tale, Civil War TPB, and Stranger Things Volume 1: The Other Side TPB to choose from.

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